Support and Services
Raving fan reveals "secret sauce"
May 19th
We get letters of thanks and unsolicited testimonials from raving INVISUS fans every day. This letter caught my eye because it captures some of the essence of who INVISUS is and shows a little about our “secret sauce” behind retaining so many thousands of customers year after year. Read what customer Doug Reid said today about why he’s a raving fan:
“I thought I would get the usual “starred-rating” choices to choose from for rating my recent Invisus service, but instead it spit out an actual email so I can say what I want clearly. I just want to say that, once again, you More >
You Need More Than Security, You Need Service
Jun 22nd
We trust our security software to keep us safe, but without service and support backing it up, our trust may be misplaced. According to a new report from NSS Labs, an independent product analysis company, security software vendors often miss the latest malware threats from hacked websites. As many as 50,000 malicious programs are released everyday. This report suggests that infection is inevitable; whether your software tells you or not is another issue.
Most security software vendors charge heavy fees to remove infections that their software should have prevented to begin with. Doesn’t that seem a bit strange? That’s like More >
Backing Up Your Valuable Information
Jun 22nd
I want you to think about the information you have on your computer. Think about your hundreds of family photos, the music that you paid for, your bills, your legal documents, business secrets and strategies, etc. Now I want you to imagine that you came home one day to find that your hard drive melted itself–its broken and unrecoverable. Is your stomach starting to turn? Are you getting nervous about losing all of the data on your computer?
The fact of the matter is, if you care about any of the information that you have on your computer(s), BACK IT UP!
It More >
Taking Your Computer to the Store is So Yesterday
Mar 24th
There’s nothing worse than having to get down behind your desk, memorize where all the wires go, and hope you can get them all back where they belong.
Except maybe paying too much for the repair once you get it to the store.
It’s time you stopped lugging your computer around town trying to find someone to fix it and take advantage of the latest software and services that lets the technician come to you – remotely.
With the advances in technology and the tools that are available, taking your computer to the shop is becoming a thing of the past. A technician More >